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Meetings & voice · by tl;dv

tl;dv review

A meeting recorder for customer and sales teams, with clips and multi-meeting reports.

Pricing modelfreemium
Free tierYes
Best forSales teams that want call notes and CRM fields filled without typing
Last reviewedSeptember 2026

tl;dv (short for too long; didn't view) records your Zoom, Google Meet, and Microsoft Teams calls and turns each one into a video with a searchable transcript, AI notes, and timestamped highlights you can clip and share. It started as a way to send a colleague the two minutes of a call that mattered, and that instinct still shows: sharing a moment is easier here than in most competitors.

The current product is aimed squarely at sales, customer success, product, and user research teams. Notes follow templates you define (discovery call, churn call, user interview), summaries push into HubSpot and Salesforce fields, and multi-meeting reports scan dozens of calls to answer questions like which objections came up most this month or what customers said about pricing. A German company, tl;dv leans on GDPR compliance as part of its pitch.

The reservations are practical. The recorder typically appears as a participant, so external attendees see it. The AI notes are good on structured calls and looser on rambling ones. The free plan is generous for recording but limited for AI features, and the sales-oriented analytics matter little if your meetings are mostly internal.

Best for

  • Sales teams that want call notes and CRM fields filled without typing
  • Customer success and account managers building a searchable history of every customer conversation
  • Product managers and UX researchers who clip user-interview moments to share with the team
  • Distributed teams where people who missed the call want the video rather than only a summary
  • Managers coaching reps by reviewing calls with timestamps and speaker analytics

Not ideal for

  • Confidential meetings (legal, HR, healthcare) where a visible third-party recorder is inappropriate without explicit consent and a vendor agreement
  • Teams whose meetings are mostly internal and who mainly need a quick summary; a native tool may be cheaper
  • Anyone whose primary need is in-person or phone-call recording

Key features

Recording, transcripts, and AI notesEvery call gets a video recording, a transcript with speaker names, and notes generated from a template you choose. Templates keep notes consistent across a team, which matters more than raw summary quality when twenty reps are feeding one pipeline.
Clips and highlightsMark a moment during or after the call, cut a short clip, and share a link. Product teams use this to put a customer's own words in front of engineers; sales managers use it for coaching.
Multi-meeting reportsAsk a question across a set of meetings (all discovery calls this quarter, every call mentioning a competitor) and get a report with references to the source calls. It is the feature that pays for the plan once you have volume, and it is only as good as the meetings you have recorded.
CRM and workflow integrationsHubSpot and Salesforce integrations can update deal fields and log notes automatically; Slack, Notion, and Zapier cover the rest. Check the field mapping carefully during setup; a wrong mapping fills the CRM with confident nonsense.
Speaker and coaching analyticsTalk-to-listen ratio, longest monologue, question counts, and filler words per rep. Helpful for coaching conversations; treat the numbers as prompts for a discussion rather than a scorecard.

Pricing

A free plan that allows recording and transcription with limited AI notes and reports; a Pro plan for individuals and small teams with unlimited AI notes, integrations, and clips; a Business plan adding multi-meeting reports, coaching analytics, and CRM automation; and Enterprise plans with admin controls, security features, and custom terms.

Free-plan allowances and which tier includes multi-meeting reports have shifted several times, as of mid-2026; check the vendor's current documentation. Recording requires consent in many jurisdictions; set an announcement policy before rollout.

Pricing changes often. Confirm current plans on the vendor's site before you buy.

Pros and cons

Pros

  • Sharing a clip of the exact moment is fast and useful
  • Note templates keep a team's meeting notes consistent
  • Multi-meeting reports surface patterns across many calls
  • Generous free recording tier for evaluating the product
  • EU-based vendor with a GDPR focus, useful for teams with European customers

Cons

  • The recorder is a visible participant, which some clients and candidates dislike
  • AI notes drift on unstructured conversations; read the transcript before acting
  • Most advanced features sit on the Business tier, so the real cost is higher than the entry price suggests
  • Fewer native integrations than some rivals; Zapier fills gaps but adds setup
  • In-person and phone recording are not the focus

How people use tl;dv at work

Sales professionals: fill the CRM from the call

Use a discovery template that captures budget, timeline, decision makers, and objections, map those fields to HubSpot or Salesforce, and review the auto-filled record before moving the deal stage. Announce the recorder at the start of every call.

Product managers: a library of customer voice

Record user interviews with a research template, clip the moments where a customer describes a pain point in their own words, and drop the clips into the product brief. Run a multi-meeting report each quarter on the top requested features and check it against your tracker.

Customer success managers: churn signals across calls

Ask a multi-meeting report which accounts mentioned budget cuts, executive changes, or a competitor in the last ninety days, then open the source calls to confirm context before escalating.

Recruiters: structured interview notes

Use one interview template so every candidate's notes cover the same questions, tell candidates they are being recorded, and keep hiring decisions grounded in the answers, never in the talk-time or filler-word statistics.

Getting started

  1. Install the recorder for your meeting platform, connect your calendar, and set it to join only meetings you choose until you trust the behavior.
  2. Write two note templates that match your most common call types and use them on the next five meetings.
  3. Compare the AI notes with the transcript on those calls and decide what you will send to others without reading first.
  4. If you sell, connect the CRM on a test deal first and check every mapped field.
  5. Agree on a consent script with your team and check the recording laws in the states and countries where your customers sit.

Alternatives to tl;dv

Frequently asked questions

Is tl;dv free?
There is a free plan that covers recording and transcripts with limited AI features, which is enough to evaluate it. Serious use of AI notes, integrations, and reports needs a paid plan. Check the current allowances on the vendor's pricing page.
Do participants know tl;dv is recording?
Usually yes. It joins as a visible participant, and depending on the platform a recording notice appears. You should still announce it and get consent, because several US states and many countries require the agreement of everyone on the call.
tl;dv or Fireflies or Otter?
tl;dv is the strongest of the three at clips, video, and templates for customer-facing teams. Fireflies is broader on integrations and automation; Otter is simpler and popular with individuals. If your meetings are mostly internal and you already have Zoom or Teams AI features, test those first.
Where is my meeting data stored?
tl;dv is a German company that emphasizes GDPR compliance. Confirm the current hosting region, retention period, and whether your recordings are used to improve models with the vendor before rolling it out, and ask about a data processing agreement for business use.

Independent review. Pricing is described in words because plans change often; check the vendor's site.